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Exceeding Customer Expectations in a Contested Flood Claim
Following a severe and widely reported flash-flooding event, elderly and vulnerable homeowners experienced extensive flooding to the ground floor of their property. Fire crews attended the street and pumped water...
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Ensuring a Fair Outcome for a Homeowner After Their Subsidence Claim Was Rejected
A homeowner submitted a claim under their home insurance policy after cracks developed internally and externally at the point where a conservatory adjoined the main house. Despite accepting that subsidence...
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Concept Claim Solutions’ Junaid Shan Wins Rising Star of the Year at the Modern Claims Awards
A proud moment unfolded on February 2026 as Junaid Shan of Concept Claim Solutions (Middlesbrough) was announced as the winner of Rising Star of the Year at the Modern Claims...
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Franchisee Spotlight: Adam Millard – Concept Claim Solutions
When Adam Millard joined Concept Claim Solutions in September 2023, his goal was simple: to create a successful business that delivered genuine value to clients while providing long-term security for...
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All Industry News
Following a severe and widely reported flash-flooding event, elderly and vulnerable homeowners experienced extensive flooding to the ground floor of their property. Fire crews attended the street and pumped water...
All Industry News
A homeowner submitted a claim under their home insurance policy after cracks developed internally and externally at the point where a conservatory adjoined the main house. Despite accepting that subsidence...
All Industry News
A proud moment unfolded on February 2026 as Junaid Shan of Concept Claim Solutions (Middlesbrough) was announced as the winner of Rising Star of the Year at the Modern Claims...
All Industry News
When Adam Millard joined Concept Claim Solutions in September 2023, his goal was simple: to create a successful business that delivered genuine value to clients while providing long-term security for...
All Industry News
ActionCOACH, the world’s number one business coaching franchise, has just supercharged its UK network with the addition of two standout franchise partners. Kieran Harris (pictured) and Vern Dercksen may hail...
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In 2025, Home Instead marked a major milestone: 20 years of delivering outstanding home care across the UK. To honour this achievement, earlier this month they brought together their national...
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A mother and son duo who recently launched their family-run business, More Than Loft Ladders (MTLL) Portsmouth, have officially marked the occasion with a heartfelt community celebration in Selsey. Lynette...
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Insights from the French Franchise Federation and Franchise Expo Paris – watch the below webinar! In a recent webinar hosted by Franchise Expo Paris and the French Franchise Federation, industry...
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According to a new survey by the BFA (British Franchise Association), flexibility and work life balance are the main reasons women choose to buy a franchise. How do the BFA...
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Choosing the right franchise territory is one of the most important decisions you’ll make as a franchisee – and it’s one that’s often oversimplified. Most people start by looking at...
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