Change in direction for trained chef

Steve Macqueen, a trained chef, had worked in sales in the food and catering industry for many years. In 2016, he decided it was time to try something new and to own his own business.

As an early step in his research, Steve attended The National Franchise Exhibition in Birmingham to explore how taking on a franchise would support his goals. He was clear that he wanted a task-orientated business which would be simple to operate, and van-based franchise opportunities especially appealed to him.

After meeting the Agency Express team at the exhibition and doing further research into the industry, Steve felt that a franchise with the provider of professional estate agency board services would meet all his requirements.

“It was important to me to have back office support so that I could get on with the day-to-day, customer-facing side of any business I ran. The Agency Express franchise model offered ongoing support with accounts and credit control, which especially appealed to me.”

Steve became an Agency Express franchisee in January 2017, completing a training course at their head office which covered all aspects of operating his new franchise. He was then given support to launch his business which included making first contact with prospective customers.

 “The training and help with launching in my local area really was thorough and gave me the best start, but it’s the ongoing support from head office and the other franchisees which is so fantastic. It’s the huge advantage of taking on a franchise rather than going it alone.”

Nearly a year on, and Steve enjoys the daily mix of fulfilling the booked jobs, and visiting estate agents.

“As I’ve built the business I’ve enjoyed being able to adapt the way I work to suit me, and I get a real buzz from signing up a new customer.”

Find out more about our upcoming events and book your free tickets today!

Other articles

BFA Franchisor Inspires Lancaster University Students with Franchise Insights

A BFA (British Franchise Association) franchisor has recently appeared as a guest speaker on the undergraduate Franchising module, offered by the Department of Entrepreneurship and Strategy at Lancaster University Management...
Read more

The Grand Opening of CareYourWay Bury & Rochdale, Led by Inspiring Mother-Daughter Duo!

In a community event supporting the Bury Hospice, Shabana & Simra launch CareYourWay’s award-winning home care services for those in the local areas. A warm and vibrant celebration marked the...
Read more

National Franchise Week and World Franchise Day: Two Groundbreaking Initiatives to Celebrate and Educate Franchising’s Impact in the UK

The BFA (British Franchise Association) are hosting two major initiatives in June 2025 to raise the awareness of UK franchising. World Franchise Day on the 11th June will be celebrated...
Read more

The Alternative Board Franchise Unites Leaders in Vienna

The owners of The Alternative Board UK franchise joined fellow Global Master Partners from over 20 countries at the bi-annual TAB Master Summit, held this year in Vienna. TAB franchisees...
Read more