The results are in – Spoton.net scores high for franchisee satisfaction
Spoton.net franchisees recently completed the Smith & Henderson Franchise Satisfaction Benchmark survey, an independent, anonymous survey that offers franchisees the opportunity to provide honest feedback on their franchise experience.
Spoton.net are pleased to say that the franchise received an excellent response from franchisees.
- 100% of franchisees are committed to growing their business
- 97% agree that Spoton.net effectively maintains and enforces system standards
- 96% are proud to be a Spoton.net franchisee
- 96% are motivated to go the extra mile for their customers
- 92% agree that Spoton.net understands that if the franchisee is successful, the franchisor will be successful
- 86% of those who became a franchisee within the last 12 months rate the initial training and support provided by Spoton.net as good or excellent
- 85% agree that Spoton.net cares about and responds to the issues that are important to franchisees
- 85% feel encouraged to share ideas with Spoton.net
The survey covers the following areas: Training and Support, The Franchise System, Culture and Relationships, Value and Rewards, Leadership and Stewardship, and General Satisfaction.
The feedback received from this survey plays an important role in Spoton.net’s franchise model, as it allows them to further improve and evolve the Spoton.net website and digital marketing franchise. This is crucial, as they are committed to fostering a supportive culture for all of their franchisees as they grow and develop their successful online marketing businesses.
If you’re looking to partner with a franchise that you can be proud of, please don’t hesitate to get in touch with the team at Spoton.net by filling out the contact form below.
