Right at Home shortlisted for two prestigious bfa Franchise Awards

Quality homecare provider Right at Home has been nominated both at franchisee and franchisor level, in the British Franchise Association Awards.

The quality homecare brand is in the running for the Leadership and Culture accolade, whilst franchise office RaH Solent has been shortlisted for the Customer Engagement Award at the bfa HSBC Franchising Awards.

These highly coveted awards – held on 27 June in Birmingham – are a celebration of excellence in franchising, and a flagship event in the franchise calendar.

Ken Deary, CEO of Right at Home UK said, “We’re delighted to reach the finals in two very important awards that represent both sides of our business. The quality of support that Right at Home offices provide to their Clients is underpinned by the leadership culture and support that we provide across our franchise network, and to achieve recognition of everyone’s dedication in each of these areas is fantastic.”

Right at Home Solent, which covers Southampton, Fareham, Gosport and New Forest East, is run by husband and wife duo, Kev and Amy Popat. As well as offering services including companionship, personal care, medication reminders and live-in care, the provider places great emphasis on improving quality of life and organises a wide range of stimulating activities, giving Clients the opportunity to get out into the local community and socialise.

Kev and Amy attributed their success to their dedicated team of CareGivers and office support staff.

They said: “We are delighted and humbled to be shortlisted for this award. As a team we have faced many challenges, but through sheer determination and hard work have managed to come out of the other side much stronger. We are very proud to be able to offer a service that is rated as “Outstanding” by our regulatory body the CQC, putting us in the top 2% of care companies nationally. We are extremely proud of our amazing office and CareGiving team – this one is for them!”

Pip Wilkins, CEO of the bfa, commented on Amy and Kev’s shortlisting:

“Although young in years, Amy & Kev are very experienced in franchising, and work incredibly hard with the CareGivers at Right at Home to ensure those receiving care get the best attention.

“Through personal experience, they know how essential excellent care is; not only to offer practical help to the most vulnerable in society but to help them to become empowered and increase their confidence.”

The shortlisting follows Right at Home Solent achieving an Outstanding rating from the Care Quality Commission, the independent regulator of health and social care in England, back in September.

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