Redundancy leads to success with a franchise

Duncan Cameron was a sales manager for a company in the medical sector when he was prompted to review his career options.

The business had recently been sold to a US investment house and Duncan was becoming disenchanted with the route it was taking and realised his role was probably vulnerable.

Having had his interest in franchising and the care sector piqued at a previous event, Duncan attended The British & International Franchise Exhibition in February 2015. After visiting several stands, he attended the ‘Real Franchise Stories’ panel, where Right at Home’s owner in Sutton and Epsom, Tim Haigh, was telling his story. 

“The exhibition was an easy way to get to know the homecare sector and to assess the range of businesses operating within it. I spoke to a few providers to compare their offerings, but I found Tim’s story especially inspiring.”

“I was able to listen to someone who had done what I wanted to do; he was two or three years in and doing really well – it was exactly what I wanted to hear.”

In the weeks following the event, Duncan continued his research and visited the Right at Home head office in Preston. Duncan’s instincts about the security of his current job had been correct and voluntary redundancy provided the finance for a new business.

In 2015 Duncan became the Right at Home franchisee for Havant & District, including Emsworth, Waterlooville and Hayling Island. He commenced trading in January 2016. He comments:

“I find being a franchisee immensely rewarding. Not only do I love working with my team, I run a business that has a positive impact on the community, treating older people with dignity and respect and helping them to enjoy their independence in the comfort of their own home.

“Our business keeps growing, but what I’m really proud of is the service we provide – we’ve just been awarded a rating of ‘Outstanding’ by the Care Quality Commission (CQC), which is a fantastic achievement in the industry and one which will see us grow from strength to strength.”

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