FRANCHISEE CASE STUDY – NEIL INGLIS, WPA HEALTHCARE PRACTICE GLASGOW

Tasked with empowering the association’s 1,000-strong membership to prepare for their future after football, Neil was constantly on the search for new opportunities. One of the WPA Healthcare Practice franchisees was a former player, so Neil set up a meeting to find out more about the opportunities the franchise industry could offer.

Neil comments: “As I was going through the due diligence process on behalf of some of the players and looking into the finer details of the WPA Healthcare Practice franchise model, I started to think that it could be a good opportunity for me, too.”

Finding himself at a crossroads, with his contract at the PFA drawing to a close, Neil decided the time was right for him to invest in the Glasgow territory in November 2005.

He comments: “When starting any business, building good relationships with clients and suppliers is incredibly important. One of the key benefits of investing in a franchise is that when you approach new contacts with the brand behind you, there is already a level of trust. In the healthcare business in particular, this is invaluable.

“Over the past 12 years ­– with the ongoing support of both head office and the wider franchise network – I’ve built my business up from a blank slate to over 1,000 clients, with a 90 per cent retention rate.”

Neil now utilises his extensive experience to provide support to new and existing franchisees within the network. He says: “The brand is always looking for ways to develop – whether that be fine-tuning processes and systems, or adopting new support mechanisms to empower their franchisees to grow – making it really exciting to be part of.”

Neil advises prospective franchisees: “Do your research. Make sure when you are considering a franchise opportunity that it is something you are prepared to go into wholeheartedly. There are so many opportunities out there and the blueprint a franchise provides can increase your chance of success. However, in order to really excel, a passion for the business is essential.”

Find out more about upcoming exhibitions and book your free tickets to follow in Neil’s footsteps.

Other articles

Walfinch Southampton sees students’ enthusiasm for care careers

“The tide is turning on the image of care work,” says Angela Harding, Joint Managing director of Walfinch Southampton. “I went to a Skills Bootcamp session run by our local Itchen Sixth Form...
Read more

Aspray celebrates 5-star Franchisee Satisfaction Award following WorkBuzz survey

Aspray, a leading property damage claims management company, is delighted to announce that they have received the prestigious 5-star Franchisee Satisfaction Award following the WorkBuzz Franchisee Satisfaction survey. This accolade,...
Read more

Fonehouse announces the grand opening of a new store in the heart of Galashiels!

We are excited to announce the grand opening of our new Fonehouse store in the heart of Galashiels! Dedicated owner Gary Souden, brings his passion for the community to his...
Read more

Fonehouse Hornchurch celebrates its 1st Anniversary

We were pleased to celebrate the 1st Anniversary of our Fonehouse Hornchurch Store earlier this month. 🎉 Sapan and his team have done a great job in not only establishing...
Read more