No Letting Go
No Letting Go provides services to the lettings industry with the preparation of detailed property reports at the start and end of a tenancy. These reports are vital in protecting rental properties and are used to determine tenant deposit returns.
Investment Amount:
£10,001 - £20,000
Industry Sector(s):
B2B Franchises, Featured Franchises, Home Based Franchises, Management Franchises, Property & Estate Agency, White Collar Franchises
Our franchisees come from a variety of backgrounds and experience, but they share the same attributes - they all love customer service, and have a determination to build their own business. This is a low overhead franchise as it does not require premises, machinery or stock – meaning you can start to earn an income much quicker.
The lettings industry continues to be a growth market, despite other factors impacting the wider economy. So, we are looking for the right partners who share our passion for property, understand excellent customer service and enjoy building excellent customer relations.
What we do
No Letting Go is the leading inventory management company serving letting agents, property managers and landlords providing detailed inventory and condition reports on rental properties. The company was founded in 2006, and we have been franchising since 2007. As well as inventories we provide check in, check out and mid term property checks along with a host of other services.
All of our property reporting is conducted on our own property software, Kaptur Inventory Pro. The software has been designed to enable the user to produce quick and concise reports in an easy to use format that is simple to follow:
What does the franchise package provide?
Our No Letting Go Training Academy provides an ongoing training programme covering all types of report, conducting inventories, using our Kaptur software and, very importantly, sales and marketing.
Training is ongoing and we will assist you at all stages in your business growth including recruiting freelance clerks to work for you as the volume increases, advising on business development strategies, business management issues and expansion plans.
We continue to invest in our technology to maintain our position as the market leader and provide you the edge over local competition. Our national coverage enables us to attract and service national accounts which can provide some new franchisees with a base of initial work to help them launch their business.
We also provide you with our Formula For Success, which is a blueprint for running a successful inventory franchise, together with an extensive marketing toolkit to enable you to build your business locally. This is backed up with continuing support from the Head Office Team.
A Profile of Debbie Chapman
Finances
- The initial franchise fee is £17,950 plus VAT
- As most franchisees work from home set up costs are minimal, allow £2,000 to £3,000
- Working capital of another £2,000 to £3,000 is advised
- Total investment to be operational is, therefore between £20,000 and £25,000
This covers the licence fee, all set up and training including an allowance for legal and professional costs, travel and accommodation during training and all required equipment.
We will help you to create your business plan and will assist and advise on obtaining funding if required.
Most franchisees recoup their initial investment in the first 6 to 12 months and go on to build successful and profitable businesses, becoming the prime inventory provider in their area.
As with all businesses you will get a return that is proportionate to the effort and commitment you put in. Our most successful franchisees enjoy what they do and work hard at their businesses.
Location
This is a home based business, with our Head Office based in Swanley Kent. We have over 80 franchisees with scope for at least another 40 as we are looking to continually grow our franchisee network nationwide.
Territories are available in most parts of the country and, occasionally, resales of established No Letting Go franchises become available.
Who are we looking for?
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If you’re looking for a franchise where you can earn a high income, a quick return of your initial investment, with a very low-cost base, then No Letting Go could be just what you are searching for.
You do not need any industry experience, but you do need to love providing fantastic customer service, enjoy communicating with people and be hard working. So if you are driven by success, and will go the extra mile to help customers, then we would love to hear from you.
The No Letting Go business model is based on repeat business, so once you are providing a great service in your area, you will know how much monthly income to expect.
The Attributes of a Successful Franchisee
Garry Lockwood, No Letting Go Sutton & Merton
“No two days are the same, it’s a really good combination of office based and people based work. I have always enjoyed getting out and meeting people, and delivering excellent customer service, so this business is perfect for me”.
Garry Lockwood set up his franchise in 2015, and a year later won the No Letting Go Newcomer of The Year Award. Following a long career in PR and then redundancy in his early 50’s, Garry wanted a change of lifestyle. Garry comments “Travelling abroad and spending a lot of time in hotels can sound glamourous, but it is also exhausting and I was ready for a change”.
As Garry was already a landlord, he had used No Letting Go for an inventory. He was so impressed with the service and level of detail he found within the report, he searched for more details on the company and realised it was a franchise operation. As part of his research into the company, he also looked at a number of competitors and spoke to letting agents. Garry explains “No Letting Go seemed the most national joined up company with good technology. I could see how the lettings market was going, and bigger players were looking to buy the smaller independent agents, and that being part of a bigger organisation, that could win contracts from national customers was the way forward”.
Once Garry felt he was delivering a consistent and reliable service to a number of local agents, he began looking at the next stage of growing the business. As his reputation started to establish in his local area, it was important that he did not turn work down, and so he set about recruiting 2 additional clerks. Taking on additional staff provided the additional capacity to take on more work, and Garry has now purchased an additional neighbouring area.
Rachel Farr Fast Tracks in Bath
Rachel Farr started with No Letting Go in 2014, and has continued to grow her franchise business in Bath at a rapid rate, now employing 3 additional clerks.
Rachel originally ran her own inventory company in Bristol and came across No Letting Go whilst on a Property Inventory Management training course. Here she explains why she decided to switch from working independently to being part of the No Letting Go franchise network: “In short it was No Letting Go’s systems that impressed me so much” she recalls.
“Whilst I was still running my own business I started to do some work with No Letting Go as an affiliate working on some of the company’s national contracts in the Bristol area where I was based at the time. Letting Agents want easy access to their inventories and online systems are the obvious solution. I was using a simple online inventory tool to generate inventory reports and log photography which worked okay but once I’d started to work with No Letting Go’s system I knew I had found a superior system; I found the software so user-friendly I knew it would make my life more manageable, that I would be able work more efficiently freeing up valuable time to grow my business. In the end it was an easy decision really.”
Rachel and her family took the opportunity to relocate to Bath, “I am loving being my own boss and with the additional backing and support of the No Letting Go team I have the best of both worlds,” she added. “I enjoy the variety, every day is different and the freedom to manage my own time and the flexibility that I have as a result is wonderful.”
No Letting Go’s youngest franchisee is on course for £200,000 annual income
In 2016 at the age of 21, Daniel Proctor from our Gravesend office bought his first franchise, closely followed by a second a year later. Whilst Daniel did not plan a second purchase so soon, an opportunity arose when a neighbouring territory decided to sell, providing an option to expand his business. In just three years the area has grown significantly, putting Daniel on course to be earning £200,000 a year. This has been achieved through consistent service delivery, building a great local reputation and being rewarded with many customer referrals.
No Letting Go is a service business, benefiting from very low overheads, as no premises, machinery or stock are required. Franchisees can earn 80% profit from gross sales as an independent operator and 60% with a team behind them.
Daniel says “I’m a very service focused person, and I really enjoy going above and beyond for my customers. The No Letting Go Franchise is based on a repeat business model, so if you look after your clients they will continue to use you and recommend you to others. With great support from No Letting Go Head Office, I have grown a strong team around me which has enabled me to expand so quickly."
Awards
Awards This is what the independent Sunday Times Awards judging panel had to say about us after we scooped our latest award in the Best Supplier category 2016
No Letting Go provides property inventories and reports to agents and property management companies of an extremely high standard. The directors understand the importance of compliance and CPD requirements and have set out to ensure that the reports they supply are delivered by highly qualified and reliable individuals.
Inventory specialists are all APIP qualified and they produce reports that will absolutely stand up to scrutiny. They do this so well that disputes over reports produced by No Letting Go are so low as to be practically non-existent. The training academy runs residential courses on inventory management which is followed by a mentoring scheme. The Training Director is an experienced lettings agent and property manager and she brings a wealth of knowledge when designing the curriculum. She is also an adjudicator for the TDS so understands the most common areas where disputes arise and can seek to proactively manage and minimise these.
The client feedback scores show that the majority of No Letting Go’s clients strongly agree with all the statements, and it scored particularly highly on referrals and also on understanding what its clients are trying to achieve for their landlords and tenants.
Franchise News
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No Letting Go – North Kent
An opportunity to purchase a business providing a valuable service to the property sector has arisen in North Kent.
The business is offered for sale at £20,000 which will incorporate all payments to the franchisor for training, transfer of licence, legal and associated costs.
The business in North Kent has been operated by the current owner since 2011 and is well established, having a very strong reputation for high quality service delivery and now enjoys regular repeat business delivering good returns. The potential for further growth is significant and the business requires taking to the next level and will benefit from an owner with strong business development and operations management skills. No Letting Go provides services to the lettings industry with the preparation of the inventories on residential rented properties and facilitating the check in and check out of tenants.
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No Letting Go – West Yorkshire
No Letting Go provides services to the lettings industry with the preparation of the inventories on residential rented properties and facilitating the check in and check out of tenants.
An opportunity to purchase a business providing this valuable service to the property sector has arisen in West Yorkshire.
The brand is now firmly established as the leading nation player in this market and as whilst the majority of business is derived from local letting agents and provision of an excellent service franchisees also benefit from national accounts and access to property management companies and the recent growth in online lettings portals.
The business in West Yorkshire has been operated by the current owner for just 12 months and is up for sale due to a change in circumstances of the current owner. The potential for growth is significant coupled with the possible benefit of new national accounts. The business requires an owner with strong business development and operations management skills to take it to the next level.
The business is offered for sale at £15,000 which will incorporate all payments to the franchisor for training, transfer of licence, legal and associated costs.
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No Letting Go – SE London
An opportunity to purchase a business providing a valuable service to the property sector has arisen in South east London.
No Letting Go provides services to the lettings industry with the preparation of the inventories on residential rented properties and facilitating the check in and check out of tenants. The brand is now firmly established as the leading nation player in this market and as whilst the majority of business is derived from local letting agents and provision of an excellent service franchisees also benefit from national accounts and access to property management companies and the recent growth in online lettings portals.
The business in South East London has been operated by the current owner since mid 2009 and is well established, having a very strong reputation for high quality service delivery and now enjoys regular repeat business delivering good returns. The potential for further growth is significant and the business requires taking to the next level and will benefit from an owner with strong business development and operations management skills.
The business is offered for sale at a reduced price of £38,000 which will incorporate all payments to the franchisor for training, transfer of licence, legal and associated costs.
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No Letting Go - Mid Kent
No Letting Go provides the lettings industry with the preparation of the inventories on residential rented properties and facilitates the check in and check out of tenants.
An opportunity to purchase a business providing a valuable service to the property sector has arisen in Kent. Mid Kent is a prime area with a strong lettings market. This opportunity has arisen due to personal issues affecting the original franchisee which has meant that he has had to relinquish the franchise – all contracts are being managed by neighbouring franchisees and will be transferred to the purchaser on sale of the business.
The cost of a new franchise in an unestablished location with No Letting Go is £15,000 and this business is being offered at the same price to facilitate an early sale. The purchasing franchisee will receive from No Letting Go; all the training, start up support, marketing launch etc. as provided to all new No Letting Go franchisees.
Garry Lockwood - Becoming a franchisee
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