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Fantastic Services

A proven, profitable & pain-free partnership – a globally recognised brand with award-winning support, 12 years of expertise and a worldwide network of more than 530 franchisees.


Investment Amount:
£50,001 - £100,000
Industry Sector(s):
Building and Maintenance, Cleaning Franchises, Gardening Franchises, Home Improvement Franchises

Logo

About Fantastic Services

Fantastic Services is one of the largest Domestic Services brands in the UK, boasting 530 franchisees and 36 Area Developers, which serve 50 000 customers per month. Their industry-leading software has given Fantastic Services the ability to offer their customers an easy, convenient way to find and book over 100 individual home services from the comfort of their sofa.

Our first brand, Fantastic Cleaners, was established in 2009. By utilising advanced SAAS technology, we were able to give our clients the ability to book all of their home services easily and conveniently. Because of the huge demand, we started offering more added-value domestic services like lawn cutting, plumbing, handyman, pest control and more. The company now has more than 530 franchise partners operating across the UK, Ireland, Hungary and Australia.

Rune

“Britain and the British people have trusted Fantastic Services in their homes and businesses for over 13 years. We are very proud of the fact that we have helped hundreds of aspiring entrepreneurs achieve their dreams of building and running a successful business.”

Rune Sovndahl -
Co-founder and chief executive

(pictured left)


Fantastic Services offers its franchisees a tremendous advantage over any market competitors – being a “Fantastic” Franchisee, you are able to quickly and efficiently deploy over 100 key domestic services throughout your territory. This ‘convenience’ factor is one that continues to attract large numbers of customers to Fantastic Services. 

With full training and extensive marketing support, we will help you build a Home service business that you can be proud of. We will give you all the tools and support you will need to rapidly become the first choice for home service delivery in your area.

Known as the one-stop-shop for all home services, including cleaning, handyman, removals, pest control, gardening and waste removal services, the franchise opportunities can fit everyone’s field of expertise, goals and resources.

The company supports three franchise options:

Master franchise: You now have the opportunity to bring the Fantastic brand to a whole new country or bigger territory, all while we guide you along the road to success.

Area Development franchise: You own the rights for an exclusive territory where your teams can provide the service/s you choose. We provide you with full support, training and guidance along the way, but you’ll have to stay proactive and engaged in the process.

Working franchise: Manage a small team and deliver services within a certain area. We provide your small business with full support by handling everything from marketing and SEO to customer service and even accounting.

Head office


Success is in our DNA 

With over 100 standardised services and a proven business model to rely on, all you will need to do is motivate your team to create a one-of-a-kind experience, and you will easily achieve the success rate you desire.

An unparalleled franchise

Apart from the flexible business model, Fantastic Services boasts cutting-edge technology. The company has developed its very own custom-built customer relationship management system (CRM) to automate all sorts of processes that help franchisees run their business, this system helps with cost and time-saving in aid of optimised service provision.

By joining Fantastic Services, franchisees will become part of an award-winning franchise with an excellent reputation to build a successful business:

  • Virtual Franchising Awards by the QFA – Gold Award for Franchisor of the Year and Franchisee of the Year
  • АFA – Awards for Best Franchisee Support, Outstanding Franchise Marketing, Franchise Leader of the Year, and Franchisee of the Year
  • EWIF Awards – Nominated for Inspirational Woman in Franchising
  • Global Business Excellence Awards – Award for an Outstanding Business
  • Franchise Innovation Awards – Award for Most Innovative Service Introduction
  • Rated #29 in Elite Franchise Top 100 2021

While the sheer size of the brand and their flexible franchising model are feats on their own, these are not even the most exciting aspects of Fantastic Services. What truly stands out is its focus on technology and innovation.

What kind of franchisees are Fantastic Services looking for?

 

Understanding that every potential franchisee has different requirements, personal business goals and financial resources, Fantastic Services works closely with all prospects to discover the best opportunity to fit them all.

“We are excited to work with people who share our vision of stellar customer services and quality workmanship,” he says. “The last couple of years have been monumental in terms of what we were able to achieve from a technical standpoint. From here on, the possibilities are limitless.” - Rune Sovndahl is looking forward to meeting all the new franchise partners who will join Fantastic Services this year.

Take the first step down the pathway to profit

Fantastic Services has a fully automated online training platform called Fantastic Academy, which aids training franchise partners to quickly and effortlessly get on board with standards, procedures and service requirements. The process is followed by an on-field training and coaching session taught by one of the company’s franchise professionals.

With the professional support and guidance of the Fantastic Services management team, in-house marketing and lead generation, Franchise owners can focus solely on growing their business to its fullest potential.

ONLINE TRAINING ACADEMY

Join a high-demand industry

By joining the Fantastic Services franchise, franchisees are working with a tried-and-tested franchise business opportunity. The scalable franchise model is designed to help build a sustainable business with growing revenue and competitive advantage.

To find out more on how to become part of the UK’s fastest-growing franchises, complete the form by clicking on ‘Request Free Information’ below... And let the magic happen!

Request Information

Fantastic Services’ franchisee Lucy Fernando:

Lucy

Stepping out of my comfort zone helps me mature and grow as a woman

Apart from being a full-time mum to two boys, Lucy Fernando is the most successful Area Development franchisee at Fantastic Services for 2020, with ten times higher turnover compared to 2019.

Lucy joined Fantastic Services as an Area Developer for cleaning services and in just a year, she increased the number of delivered services 14 times. After the business got off to a solid start, in 2020, she included gardening to the service portfolio and from managing only one team, she is now sub-franchising to six working franchisees.

Looking back to where it all started, the home services industry was completely new and unfamiliar to her. It's actually the challenge of learning that Lucy enjoys most about the business:

"When I joined Fantastic Services, I really enjoyed not having previous knowledge about the industry. Stepping out of my comfort zone helps me mature and grow as a woman. I also liked the idea of being able to run a business, but with the security of working with professionals who know the industry and have the purpose-built infrastructure to support my partner and me.”

This doesn’t mean that Lucy has never experienced inner turmoils or felt overwhelmed by the execution of a business idea:

“When you throw yourself into a situation where you are expected to make the decisions and be the driver, but you still feel like you are learning, it could feel very overwhelming. It is so important to ensure that you ask questions but that you also commit yourself to take steps to learn what you need to. Ultimately, it is unfair and unrealistic to rely on anyone but yourself, so if you want to make your ideas work, they need to be balanced and formed of educated thought.”

Lucy is the backbone of the business. She is passionate about creating a culture where franchisees and technicians can grow whilst developing the business. She believes that the skills, commitment and passion of the teams are crucial to success.

Are you ready step out of your comfort zone? Fantastic Services will make sure to support you through your journey and help you become their next success story.

Jorge Santos: From customer to franchisee

Jorge

Meet Jorge Santos

He is a guy of Portuguese descent with a South African soul who made a major career shift after spending many years in the UK. He had been working in the restaurant and nightclub industry for far too long only to know that he didn't want to be involved in it anymore.

He recently joined Fastastic Services as an Area Development franchisee after being a loyal customer for eight years, and his only regret is that he didn't make a move earlier. Jorge currently manages several teams providing cleaning services and owns the exclusive rights for Guildford, UK.

"I should have probably made this move (joining Fantastic Services) five years ago, but I've been trying to think about what I will do next,” says Jorge.

The challenge

After 30 years in the restaurant industry, Jorge Santos wanted to transition to something less labour intensive, and the coronavirus craze helped him make a move.

"When Covid-19 came along, it made me stop. It made me rethink, refocus, and it has re-energised me. So here I am, at Fantastic Services," said Jorge when asked what pushed him towards the change.

Jorge always wanted to start his own business, but it seemed like a challenging and even impossible task, considering the required investment in finance and time. On the other hand, joining a franchise would have given him the independence of owning a business but with minimal risk and investment. He had been considering franchising options for quite some time until a fantastic idea struck him.

The strategy

If one of the conditions for starting and eventually running a successful business is knowing the industry inside out, Jorge had unknowingly hit the Jackpot.

Being a Fantastic Services customer himself since 2013, he had always been impressed by the company's ease of booking and fantastic customer support.

For Jorge, the shift from a customer to Area Development franchisee wasn't exactly a part of a strategically designed plan but rather a natural sequence of events. Becoming an Area Development franchisee allowed him to bring the Fantastic Services brand into a new area - Guildford, UK, and acquire the exclusive rights to offer professional cleaning services there.

Being a landlord himself, he used Fantastic Services for many years to maintain his properties. As with every business success story, his journey began with a need to be immediately met. Jorge had to react extremely fast when he had some tenants moving out and others moving in the same day. He knew that the only company, which could answer the call in a blink of an eye was Fantastic Services. The carpet cleaner was there within two hours, and it was then that Jorge started seriously considering becoming a franchisee.

Jorge had never thought that he would someday be involved in the home services industry. However, being a customer for so long and the massive demand for home services, especially during Covid-19, made him reconsider.

When asked how he decided to plunge into the home services industry, Jorge replied:

"We all hate cleaning an oven. Nobody enjoys doing the window cleaning because of the smears we leave on, right? So, it makes sense to leave those chores to the people who know how to do them".

Effectiveness and results

At first, Jorge was drawn by the prospect of becoming a carpet cleaning Working franchisee. Still, he was fast to change his mind after talking to a professional franchise advisor from the company and accepted the challenge to become an Area Development franchisee.

Jorge has a significant expansion plan for his area and is strictly following it, hoping to gain the working franchisees in the region within a year:

"I really feel that the first three Working franchisees might be my biggest challenge, but I'm quite confident that once I get going, we will breed further. I believe our model will be able to produce the results, so although my expansion is a little conservative for year one, I'm investing in the time in setting the standard of attracting the right Working franchisees."

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