Leigh Smith

Director of Growth & Happiness

Leigh Smith, the Director of Growth & Happiness at AnswerConnect, brings over seven years of experience in driving organisational excellence. Originally from a Human Resources background, Leigh transitioned into operational leadership, overseeing People & Culture, Sales, and Client Experience.

Leigh’s passion for continuous learning and development has cultivated a dynamic and growth-oriented culture at AnswerConnect. Her holistic understanding of business operations enables her to implement growth initiatives that drive company success and prioritise employee and customer satisfaction.

At The National Franchise Exhibition Leigh will share valuable strategies to help franchise businesses achieve 24/7 customer success. Her seminar will equip you with actionable steps to enhance lead capture, maintain consistent customer communications, and ensure customer retention through unparalleled satisfaction. Join Leigh as she reveals the secrets to unlocking growth, consistency, and happiness in your franchise business!