Imogen leads the Franchise Development team within Home Instead and oversees their inhouse franchise resale brokerage company. A recognised specialist in franchisee exit journeys, Imogen has developed a streamlined support process that continues to position Home Instead as a forward-thinking and franchisee-focused brand. Her work has earned her respect across the sector and invitations to speak at industry events such as the British Franchise Association. Known for her open mindset and collaborative spirit, Imogen continues to be a driving force in the growth and success of Home Instead.