Franchise Industry Thrives in Downturn and Battles the UK’s Rising Unemployment

  • Industry creates 73,000 jobs while UK unemployment rises by 180,000
  • Businesses claim franchising model provides competitive edge


The latest survey by NatWest and the British Franchise Association (bfa) shows one sector is more than playing its part in re-balancing the economy. While other sectors have struggled, the franchising industry has punched well above its weight over the past year in key areas such as growth, job creation and export.

While UK GDP grew by 0.7% in 2011, the franchise industry increased economic contribution by 8% as turnover rose to £13.4billion. While other sectors contracted over the year, 9 out of 10 franchise businesses posted a profit over the year – reducing loss-makers to pre-recession levels. Further growth is likely as 76% of those surveyed expect business to improve in the coming months (compared to only 44% of all SMEs). Most (80%) believe that franchising gives them a competitive advantage over other small businesses as they have the support of a larger brand.

In contrast to a UK-wide rise in unemployment of 180,000 in 2011, a total of 73,000 jobs were created in the franchise industry. This comes as the number of franchising systems operating right across the UK increased to 929, with 40,100 franchise business units employing 594,000 staff. The number of larger franchise units employing more than 11 staff increased by 30% in the past year according to the survey.

Graeme Jones, head of franchising at NatWest and RBS, said: “The franchising model offers the benefit of appearing to be a larger business, standardised products and quality expectation – advantages all heightened in a downturn. Expectations for growth are high in the sector and we’ve invested in the largest specialist team of managers of any bank to ensure it happens.”

Strong export activity for goods and services may also have helped franchising weather the economic downturn better than most, with one in three already trading overseas. Franchising also looks to be setting the pace for future export growth, of those non-exporters, 38% plan to do so in the future compared to only 22% of SMEs not already trading abroad.

For educational guidance and resources for those considering franchising visit www.thebfa.org.

Other articles

BFA survey shows strong business confidence across franchising heading into 2026

A new survey by the BFA (British Franchise Association) has revealed that members are confident about their business plans for the year ahead as they enter 2026. What did the...
Read more

Historic appointment for BFA board

In an historic appointment, the BFA (British Franchise Association) has voted Ruth Brown, COO of Home Instead, into the position as chair of the board of the BFA, only the...
Read more

EWIB and EWiF Awards to combine

The BFA (British Franchise Association) has today announced that their flagship event EWIB (Empowering Women in Business), will be combining with the Encouraging Women in Franchising (EWiF) Awards, for the...
Read more

BFA (British Franchise Association) reveals names of winners at the 2025 BFA HSBC UK British Franchise Awards

Last night the BFA (British Franchise Association) held its annual awards event, recognising the best in British franchising. In a rare occurrence, three domiciliary care brands took home the top...
Read more