British Franchise Association appoints new operations manager

The British Franchise Association (bfa) has appointed Emily Price as its new operations manager, succeeding Pip Wilkins who takes on the role of chief executive on Wednesday 6 April.

Emily is promoted from her role as the bfa’s business development manager, a position she has held since summer 2013. During this time she has grown the Association’s membership, increased engagement with a broad range of businesses and developed numerous strategic initiatives.

Prior to joining the bfa, she managed a wide range of national and international projects with firms including Wickes and Barclaycard.

Pip Wilkins said: “It’s a pleasure to confirm Emily’s appointment after she stood out in a very strong field of candidates from within and outside franchising. She has already introduced some great initiatives and processes, bringing net growth to our membership base. I know she will continue to build on this success with new ideas to support our ongoing recruitment and retention plans.”

Emily said: “It is a particularly exciting time for the British Franchise Association, being led by a team that is passionate about the industry and keen to bring fresh ideas to its strategy. I am delighted to be appointed as the operations manager and look forward to implementing new initiatives and expanding services to members that add value and help the Association continue to grow.”