Explorer Franchise by Hays Travel

Since launching Fairclough Travel, I have always focussed on providing the very best advice, value and service to clients and it was becoming ever more apparent to me that the cruise sector was offering something very unique and different to the traditional land-based holiday.

I have a real passion for all types of cruises, from the Ocean cruises that take you to a number of countries without having to keep unpacking to the River Cruises that really take you into the heart of the destination.

I got the cruise bug after a Christmas Markets cruise… there really is no better way to get into the festive spirit than visiting the European Christmas markets which are much more traditional than what we have in the uk and then sailing down the river watching the lights go past whilst sipping a warm gluvein. 

When you are passionate about something you naturally want to talk about it and share your knowledge with others and it is from this that really focussed my business on cruise. 

It is a real honour and privilege to be the Explorer Franchise Cruise Top Seller after just 3 years in business, during which time I have experienced 16 river cruise ships and 13 ocean cruise lines to ensure when I recommend a ship to a client, they can be confident I have experienced it for myself.

I look forward to celebrating this success and my seat at the converted Captains Table on board Ambassador Ambience before expanding my cruise business further in the expedition section and holding a series of in person and online showcase events for new and existing clients.

From Corporate Consultant to Travel Business Owner – why Kathyrn chose a Franchise in Travel.

After more than 15 years in senior commercial and consultancy roles, including leading a London‑based customer insight team and holding leadership positions with well‑known retail brands, Kathryn had what many would call a successful career.

But something was missing and travel had always been her passion.  From researching destinations to planning family trips, the travel industry seemed to beckon and over time, the idea of turning that passion into a business became increasingly compelling. Rather than starting from scratch, she began exploring franchising and quickly realised that a travel franchise offered the right balance of independence and support.

Following thorough due diligence and conversations with several franchise owners, Explorer Franchise by Hays Travel stood out. The credibility of the Hays Travel brand, combined with ABTA protection, gave her confidence that customers would feel reassured booking with her.

What really sealed the decision for Kathryn was Explorer’s culture. Supportive, flexible, and refreshingly free of pressure. With a structured six‑week induction training programme, ongoing mentorship and the freedom to build at her own pace, choosing Explorer felt both achievable and a good fit.

Eight months in, she’s already ahead of her own targets and optimistic about the future. While she planned carefully for the transition and acknowledges the realities of commission‑based income, she describes franchise ownership as both rewarding and liberating.