Pierre Guy: Where Commercial Insight Meets Real-World Judgement
When a property suffers a major loss, the impact rarely stops at the damage itself. It quickly extends into cash flow, disrupts operations and places immediate pressure on decisions that...
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Concept Claim Solutions joins the Franchise Well Programme
Concept Claim Solutions has become one of the first four franchisors in the UK to join the Franchise Well Accreditation Programme, a pioneering initiative developed by Jen Chapman at Cinder...
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Concept Claim Solutions ending Q1 2026 on a High: Five finalist positions across major industry awards
Concept Claim Solutions has closed the first quarter of 2026 with five finalist positions across two of the insurance industry’s most respected awards: the British Claims Awards and the Insurance...
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Exceeding Customer Expectations in a Contested Flood Claim
Following a severe and widely reported flash-flooding event, elderly and vulnerable homeowners experienced extensive flooding to the ground floor of their property. Fire crews attended the street and pumped water...
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Ensuring a Fair Outcome for a Homeowner After Their Subsidence Claim Was Rejected
A homeowner submitted a claim under their home insurance policy after cracks developed internally and externally at the point where a conservatory adjoined the main house. Despite accepting that subsidence...
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Concept Claim Solutions’ Junaid Shan Wins Rising Star of the Year at the Modern Claims Awards
A proud moment unfolded on February 2026 as Junaid Shan of Concept Claim Solutions (Middlesbrough) was announced as the winner of Rising Star of the Year at the Modern Claims...
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