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SplashFranchise

SplashFranchise is a unique product developed to help Franchisors and their networks increase profitability and productivity by working smarter, not harder.

A hosted software application, SplashFranchise combines standard CRM features with new functions that help you address some of your key business issues such as the availability of a real time summary franchisee progress and performance and the automatic allocation of lead enquiries to the correct locality. In addition, it offers your network a simple way for them to manage key business processes, all communications with clients and identify new business opportunities.

Developed on a Microsoft Platform, the system is familiar, reliable and extendable with minimal technical involvement. As a hosted solution, new franchisee implementations are fast and allow access 24/7 from any location with an internet connection.

SplashFranchise provides you with fundamental business information in real time, helping you to forecast your profitability with accuracy, react to potential problems with efficiency and make investment in your franchise an extremely enticing opportunity. More importantly, it is provided as a model that ensures cost absorption and revenue generation.

Key Features of the application include;

Inclusive Email Marketing tool-To help keep you and your network keep in touch prospects and clients at minimal cost. The addition of bespoke email templates ensures that the creation of new campaigns is fast, streamlined and in line with your franchise brand.

Dynamic Real Time Reporting
In order to really drive your franchise forward, it is essential that you can understand, whenever required, just how well your business is performing. Whether it's assessing franchisee performance or identifying your branches most popular product of the month, the inbuilt dynamic reports within SplashFranchise

Automated Website to lead capture and allocation
With SplashFranchise, you will have the tools at hand to automatically capture, allocate and respond to your web enquiries without user input. Upon completion of a web contact form, a lead will be added to the central system and automatically allocated to the correct franchisee by criteria you set.

Web Access 24 hours a day from any location
With changing working environments and business structures, the ability to provide access to a centralised system when you need it is extremely important. With SplashFranchise, you are guaranteed access to your key business data, 24/7 from any location with an internet connection.

Facility and Asset management
With your franchise network growing in size, managing the infrastructure that supports it can often be a complex task. With SplashFranchise you can track with efficiency the buildings, vehicles, equipment, and assets that support your network. Upload images, and track contracts, monitor suppliers for each individual franchisee with the extensive functions, helping you focus on growth not administration.

Sales Opportunity Management
Whether it is you tracking your new franchisee opportunities or your existing network tracking their sales pipeline, the opportunity management tools in Splash franchise ensure you can see the real business pipeline at a single click, analysis won and lost sales, identify new sales prospects and accurately forecast the next months orders is central to a stable and productive business. SplashFranchise delivers just that within its all-embracing sales automation function and supporting reports and helps your team to function at the top of their game.

Customer Service Management
Managing relationships with your client base and delivering top-class customer service is equally as important as sales activities and marketing campaigns. Resolving issues, tracking feedback and managing post sales care is a small part of the essential service. With SplashFranchise and its comprehensive Customer service module, cases can not only be centrally logged and classified, but specific SLA's and notifications can be introduced to help simplify key processes.

For the franchisor, the Customer Service features help you to track and resolve your networks queries with speed and accuracy. What's more, with an inbuilt knowledge base, your growing network will have answers to all the commonly asked questions and access to key documentation at their finger-tips. Inclusive of a full contract management tool, supporting your franchise network could never be easier.

And there's much, much more..............

Discussion Boards - find out what other teams of the network are doing to extend their business, share success stories and issues, ask questions and give advice

Intranet -bring your network together and increase the franchise value through a full intranet site

File sharing and Distribution - ensure your team have access to the latest key templates and business documentation whenever required

Automatic maintenance and upgrade - no need for internal IT teams as we back up, maintain our systems whenever needed

Flexible and simple cost structure - simple all-in-one monthly payment for each franchise using the application

Recognisable technology - all our applications are developed using Microsoft technologies ensure greater compatibility, familiarity and longevity