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Coulter Hurst & Co
Coulter Hurst & Co was established in April 1999 by Charles Hurst to service clients' general insurance requirements with an emphasis on personal service and prompt delivery. Since its establishment the company has grown to become a well-respected and well-known broking house in the city of Liverpool. Our success is due to putting our clients' needs first.
As a general insurance broker authorised by the Financial Services Authority (FSA) we act as agents for a number of UK insurers promoting and servicing their products; both packaged and bespoke. We sell and service Commercial and Personal insurance with a particular emphasis on property owners.
Clients entrust us to protect their risks and, therefore, we feel it is important they know who we are and the aims of the company. With this knowledge, clients will gain peace of mind.
We aim to give a personal service to our clients. All our clients enjoy the continuity and comfort of being looked after by their own designated broker. Wherever possible and practical, we like to meet our clients either here at our office or in their place of work or home.
We believe in looking after all of our clients' insurance needs and, therefore, it is important for us to develop and sustain long-term relationships with our customers enabling us to know and understand their risks and the solutions required to protect them through insurance and risk management.
The value of insurance is often only realised when it comes to making a claim. Therefore, it is essential our clients are helped from first notification to final settlement of their claim in order to prove the worth of their policy and our service. A claim will be dealt with by one designated claims handler from start to finish.
Our company is managed by a board of directors, who are known to many of our clients. It is the aim of the company to look after our customers as best we can.
The company operates on traditional values of courtesy and respect to each other, clients and suppliers. We like to feel everyone is valued.
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