Franchise Marketing Conference Speakers 2008

Terry Barcham

Terry Barcham is European Managing Director for Snap-on Tools.

Terry is responsible for sales and operations in UK and Europe, with managers in the UK, Belgium, Netherlands and Germany report to him.

Terry started with Snap-on Tools in 1973, starting as a franchisee for four years, and moving through roles as European Sales Manager and Branch Manager before obtaining his current role two years ago.

Previous to Snap-on, Terry worked at H.J. Heinz Co Ltd. His interests cover drumming, music (Beethoven to BB King!), walking, sports, and house renovation.

 

 

Julie Pittilla

Julie comes from a journalistic background with stints on the Daily Express, Sunday Express and Trinity Mirror Group. PPR was formed in 1986 and since then has concentrated on fmcg mainly in the toy and fashion markets. The company promoted such celebrity products as the Teletubbies, Harry Potter, Rubiks Cube, Alien Eggs, Cabbage Patch Kids and more recently Charlie & Lola, In the Night Garden, Power Rangers, Noddy, Shaun the Sheep and Thomas the Tank Engine.

Based in Stalybridge in Cheshire, PPR has also worked with most of the major toy licensors in the UK and the US and has recently started work on a new franchise business – dietcare, a bespoke dieting advisory service. Julie still writes for Trinity Mirror Group to keep her hand in!

 

 

Terry Turnball

Terry is a highly valued training professional specialising in key areas of presentation skills and effective customer service coaching. Terry also produces and delivers key note motivational speeches to sales and management personnel. He is a disciplined, self-motivated and infectious facilitator with a proven track record of presenting and coaching within the corporate business, tourism, leisure and entertainment sectors.

Terry is an excellent communicator with strong improvisational and interpersonal skills. He has the ability to seize the initiative and deliver highly motivating and memorable training programmes, which create an effective learning environment while enhancing delegates’ ‘visit experience’.

Terry works extensively with the Learning Architect in the private sector and has a proven track record within his areas of speciality. He has recently worked with:
British Airways, British Airways Regional Cargo, Herefordshire & Worcestershire Chamber of Commerce, Interoute Telecommunications, Cunard Cruise Lines, Bourne Leisure, TUI-UK, Thomas Cook, Morgan Spencer Recruitment - London, Openwide International and Ramada Hotels.

 

 

Richard Benning

Richard initially worked within the Forte group of companies for five years, achieving a diploma in Business management.

Following this, he held a number of senior management positions mainly in the FMCG sectors working primarily within the Unilever and PepsiCo organisations.

Within PepsiCo, Richard was responsible for the development of new licensed operations for the KFC and Pizza Hut brands, managing existing and recruiting new franchisees in both the US and UK markets. Within Unilever, he held a Director role, responsible for the strategy and day to day management of the leisure channel.

The move from a global brand environment to a franchise company start up scenario was driven by a desire to operate his own business.

The Garage Conversion Company franchise has grown over the past 2 years to 32 trading regions, doubling sales growth year on year, with the company now firmly placed to build upon the success to date, with the goal of achieving full UK coverage within two years.

 

 

Simon Dalziel

Simon has been working in the franchise sector for some 20 years as a consultant advising companies in setting up franchise networks and in early franchise development and network management.

He has a very successful record in franchise recruitment particularly in the care sector, where he was behind the exceptional development of Carewatch and in five years he expanded the network to 106 franchisees.

With his business partner Paul Tarsey, he launched the successful Bluebird Care business as a franchise in June 2006. Bluebird Care is now the fastest-growing care franchise in the UK with 33 franchises and a master franchisor in the Republic of Ireland.

Bluebird Care was the 2008 winner of the prestigious ‘Franchise Recruitment Team of the Year’ Franchise Marketing Award.

 

 

Jaya Chakrabarti

Jaya Chakrabarti started Nameless Media Group Ltd in 1999 with an £8,000 investment. Some nine years later Nameless employs 12 people, was recently valued at just over £3 million, and is now one of the leading creative digital agencies in the UK with Orange, Dyson and HSBC amongst its clients. In May 2008 it was recognised by Google as one of the top London web agencies in the UK. The business, which is positioned in its own grade II listed building in the heart of the city, is expanding rapidly and owns a portfolio of intellectual property registered separately under BigRedSquare Ltd, an independent spin-off business that Jaya also runs.

Jaya has held and continues to hold a number of non-executive positions for a range of public and not-for-profit sector organisations including the Learning and Skills Council West of England, and the Watershed Council of Management, the UK creative sector exemplar. She also finds time to sit on regional boards, e.g. The Institute of Directors (West of England until 2004), Connecting Bristol, Skillset and the Enterprise sub committee for the Bristol Partnership, the city of Bristol cross-sector partnership.

In a previous academic career following a BSc in Physics and an MSc in Electronic Materials at the University of Bristol, Jaya has published six papers on the modification of polymer material properties (verging on nanotechnology before it became mainstream). She is currently completing her PhD thesis in the near-surface analysis of ion beam modified polymer materials at the University of Bristol, where she has also recently been awarded with the roll of honour for her entrepreneurial successes.

Her earlier career spanned the Department of the Environment, award-winning high technology companies Raychem and Renishaw Transducers, and creative sector companies Vision Interactive & Vistair, where she developed her skills of corporate management and governance.

Jaya has travelled extensively, making use of her bilinguality (English and Bengali) to pick up interesting phrases in other languages. In her spare time Jaya cooks, reads, writes (songs through to short stories), plays piano and guitar, sings (both Indian classical and in a seventies funk and soul covers band), heckles with Creationists, and lobbies on important issues including civil liberties, net neutrality, science, technology and saving the planet.