The National Franchise Exhibition
1 & 2 October 2010, NEC, Birmingham
Keynote Speakers
Friday 1 October 2010
11:15 Dr Tim Watts, Chairman, Pertemps
Leading your business to success
- Why is leadership crucial?
- The key elements of good leadership
- Setting short term targets to achieve long term goals
- The importance of a healthy work-life balance
Saturday 2 October 2010
14:15 Richard Forte, Chief Operations 
Officer, McDonald's UK
Why franchisees are well-placed to weather the economic storm
- What customers value during a recession and the importance of businesses continuing to invest and innovate
- Key to our success - local business people that understand their market and respond to customers' needs
- Our unique franchising structure - a successful partnership that benefits franchisor and franchisee
15:00 Jo Haigh, Founding Partner, fds Group
Using networking to boost your business
• Why is networking good for your business?
• Essential tips for "working a room"
• How to be a confident networker
• Consolidating new contacts into new business
